I'm Redenthor — a virtual assistant, intake specialist, and customer success professional supporting U.S.-based law firms, healthcare teams, and sales operations from the Philippines.
I'm an IT-trained virtual professional with 9+ years of experience spanning legal intake, medical records, lead generation, customer support, and digital operations. I've spent my career learning the compliance rules, tools, and communication style each industry needs — then delivering on them without hand-holding.
Most recently, I worked as an Intake Specialist at a U.S. law firm, handling HIPAA-compliant medical record retrieval and client intake. Before that: medical records coordination, cold-calling and appointment setting, high-volume technical support, and content moderation — all remote, all for U.S.-based clients.
Real teams, real sectors — from legal case files to healthcare records to sales floors. Here's a look at the environments I've supported.
Client intake, HIPAA-compliant medical record retrieval, and case file coordination for U.S. law firms.
Medical record transmission, insurance coordination, and appointment scheduling for healthcare-adjacent teams.
Cold calling, appointment setting, and B2B/B2C outreach for web platform and home-service businesses.
High-volume inbound support, billing, and troubleshooting for a global telecom outsourcing provider.
B2B loan application processing, documentation accuracy, and contract coordination between clients and lenders.
Content moderation, graphic design, and social platform management for digital-first clients and creators.
A decade-long, industry-hopping track record — ordered from current to earliest, so you can see exactly where I am now and how I got here.
A decade of remote work across legal, healthcare, tech, and sales built a rare mix of technical fluency and human communication skill.
Real software I use on the job. Every logo below loads from a live icon source, and automatically falls back to a clean monogram tile if a brand has no public logo — so nothing shows up broken.
From day-one tasks to long-term operations support, across six professional domains.
HIPAA-compliant records retrieval, legal intake assessments, case file organization, and provider-to-attorney coordination.
Cold calling, appointment setting, and B2B/B2C outreach — including loan processing and service sales support.
High-volume inbound support, billing inquiries, troubleshooting, and escalation resolution.
Content moderation, platform monitoring, engagement strategy, and visibility growth for brands and creators.
Calendar and email management, document organization, data entry, research, and back-office support.
Custom digital asset creation, visual content design, and community and subscriber engagement.
Fill out the client intake form and I'll follow up to schedule a quick discovery call — usually within one business day.
All responses go directly to a private, organized form — only Redenthor can access your information.